Messenger services around the world are still important when it comes to quick communication. Millions of people make use of various messenger services and Facebook has already provided consumers with Facebook Messenger that allows people to communicate across the globe with short text messages or even chats.

Facebook Messenger Updated with VoIP

However, Facebook has decided to keep up with the stiff competition and has now come up with new updates that offer better features.

Free VoIP Calls with Facebook

Facebook Messenger now offers better options like free VoIP calls and ability to send short voice messages to all the contacts around the world. However, the free VoIP feature is limited to Canada only at the moment and later expanding the feature to users in the US a few days later.

Facebook has revealed that the update is available for both Android and iOS and will offer better options to communicate to consumers globally.

Facebook VoIP Feature

Until now, Facebook Messenger users were limited to use text and emoticons to communicate with their friends and contacts but the new features will allow Facebook Messenger more popularity as the consumers can have push to talk capabilities and leave their voice messages using the Record Voice button.

Facebook believes that if the feature works well in the future they will offer the VoIP option to the rest of the world as well. This will also put Facebook in competition with various other programs like Skype and Viber that already have VoIP capabilities.

Facebook Video Calling Feature

In April 2015, Facebook introduced video calling in select countries and Less than a month later, the feature is now available to Facebook users in almost every country. Dubai and some other countries that have not yet received video calling functionality include, Saudi Arabia, Philippines, Egypt and the Bahrain.

Group Voice Calling and Video Chat

In April 2016, group voice calling, with up to 50 participants was introduced, and the following December, Facebook enabled group video calling for up to 50 people.

In June 2017, Facebook updated video chats with added animation versions to give users more lively experience. Facebook users now also can change the colour or light in feed with live filters.

Facebook Messenger App Growth

Chatbots have revolutionized the tech industry. The AI has unlocked the ability to provide personalized, interactive communication as good as talking to a human customer service or sales representative, at scale for much cheaper than call centers. As Facebook is emerging more and more feature in messenger, users are also increasing day-by-day. In April 2015 there were 600 Million Facebook messenger users, which have reached to 1.2 billion in April 2017.

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